FREQUENTLY ASKED QUESTIONS

Treetop Trek used to be a separate ticketed experience from Brevard Zoo that offered five different self-guided courses where visitors explore the world high up in the trees, having fun moving tree to tree and challenging themselves with thrilling elements such as tightropes, crab walks, jungle bridges, nets, and best of all, zip lines.

Treetop Trek is now an adventure you can easily include on any visit to Brevard Zoo like kayaking, animal feeding and train experiences. Currently we offer the Canopy Walk, Zip It! and Challenge courses. Group bookings require advanced reservation. To learn more about these courses and pricing, call 321.254.9453 x 490 or email egracie@brevardzoo.org.

• ALL participants must sign the completed waiver form release, hold harmless and indemnification agreement.
• All guests under the age of 18 must have a waiver signed by parent or natural guardian before experiencing Treetop Trek. As required by Florida Statute 744.301, only a natural guardian (natural or adoptive parent) may sign this waiver for minors. No other signature is permitted under this statute.

Form for Adults (18+)

Form for Minors (under 18 years of age)

Treetop Trek requires Zoo admission or a Zoo membership to experience. Canopy Walk is offered daily from 9:30 a.m. to 3 p.m.

Brevard Zoo is closed on Thanksgiving and Christmas Day.

Closing times subject to change. Please call in advance for specific close times.

Canopy Walk                    $25
ZipIt!                                  $15
Challenge                          $35

Brevard Zoo members receive 50% off each course.

Brevard Zoo admission is required to experience these courses.
Prices do not include Brevard Zoo admission.

You can purchase a timed-entry ticket online or in person at Brevard Zoo’s main entrance or at the Wetlands Outpost in our Wild Florida loop.

We accept cash, MasterCard, Visa and American Express credit cards and traveler’s checks. Personal checks and money orders are not accepted.

Tickets purchased online will expire at the end of each year.

Yes, members receive a 50% discount to experience Canopy, Zip It and Challenge courses.

Treetop Trek’s Canopy Walk does not require a reservation. You can purchase a timed entry ticket online or at the Zoo’s front entrance or the Wetlands Outpost in the Wild Florida loop. Remember, Zoo admission or a Zoo membership is required to experience this adventure.

Group bookings are available for the Challenge Course, Zip Only Course and Chutes and Ladders. A minimum of 15 people are needed to book the Challenge and Zip Only courses. A minimum of 10 people are needed to book Chutes and Ladders. To learn more about group bookings and prices, call 321.254.9453 x 490 or email egracie@brevardzoo.org.

Maximum weight is 250 lbs as long as you can fit into a harness (maximum of 48” waist and 30” leg openings) and you are physically capable of such activity.

For Canopy Walk, an arm reach of 67″ upwards is required.

Children must meet a 67″ reach requirement for Canopy Walk and be able to properly use all safety equipment. Children 12 and under are required to have an adult chaperone with them. For the Canopy Walk, the adult chaperone can remain on the ground watching from Rainforest Revealed. Parents or legal guardians not participating in the course—just watching from the ground—are not required to purchase tickets for the course. Zoo admission will still be required.

Closed, secured, athletic footwear must be worn to experience Canopy Walk. Absolutely no sandals, flip-flops, crocs, slippers, etc. We also recommend that shorts be at least mid-thigh for comfort when wearing the harness and that longer hair is tied back.

Treetop Trek is a self-guided experience that is monitored by staff from the ground. Visitors will first be fitted for a harness and helmet and be briefed on how to operate the safety claw. If a participant is unwilling or unable to follow safety protocols, they will be asked to leave the course and no refund will be issued. Protocols include, but are not limited to:

1. Guests that are pregnant are strictly prohibited from participating
2. Participants must follow all directions from staff
3. No participants are permitted on the course without proper safety equipment
4. Taunting of animals, Zoo guests and other course participants is strictly prohibited
5. No horseplay on the course
6. In the event of severe weather, follow the directions from staff for safe evacuation
7. Only one participant at a time on any element.

Even though our staff goes through extensive and ongoing training in safety techniques, as well as scenario rescue trainings, visitors are responsible for their own safety. Take your time on the course. We want you to have a fun, safe and rewarding visit.

Depending on time of day and how busy we are, Chutes and Ladders is 30 – 45 minutes, Zip Only and Canopy Walk is 1 to 1.5 hours on average and Challenge Reloaded, Black Diamond are 2.5 to 3.5 hours on average.

There is a “natural” break in the middle of the Challenge Reloaded course where guests return to the ground before ascending again. This is a great time to take a short break, use the restroom or get some water. However, guests may not return to finish the course on another day using the same admission ticket. In the event of inclement weather, emergency health concerns or some other reason a guest cannot complete the course, specially trained Treetop Trek staff are available to quickly evacuate individuals from the course. We hope that guests will honestly evaluate their health before attempting Treetop Trek in order to avoid the need to leave their course before completing it. There are no refunds if you are unable to complete the course for any of the above-mentioned reasons.

The Canopy Walk does close at times due to severe weather, especially in the summer. Severe weather can include winds exceeding 30 mph, tropical and/or hurricane storm conditions, lightning and thunder. When severe weather such as lightning and thunder strikes, participants on the courses will be brought down to ground level and all course activity will be suspended. Once lightning has left the area and an all clear is confirmed, guests are allowed to resume course activity. If thunder or lightning continues, the course will remain closed. No refunds or rain checks will be offered if closed due to severe weather. You should call in advance if you are unsure of weather conditions at Brevard Zoo or you can check the forecast or radar online at weather.com

• No refunds will be issued once a participant clears the briefing
• No refunds will be issued to guests removed from the course for failure to follow safety regulations
• No refunds or rainchecks will be issued if the course closes due to inclement weather
• Please make sure you read and understand our refund policy and are aware of the weather conditions before you plan your experience

• Any cancellations and/or rescheduling requests must be made at least two weeks prior to the date of your reservation
• In the event radar shows inclement weather approaching, customers may reschedule up until check-in time. If your group makes the decision to proceed, no refunds will be issued once a participant clears the briefing.
• If the course is closed due to inclement weather, no refunds or rain checks will be issued
• No refunds will be issued to guests removed from the course for failure to follow safety regulations
• Failure to cancel or reschedule a reservation prior to the required two weeks, resulting in a “no call, no show,” will be charged the full amount for the original reservation cost